English
Japanese
Toya spa is famous for its menus combining pure water and traditional treatments. Equipped with luxurious pools, saunas and jacuzzis, in a traditional Balinese style facility. All the treatments are applied by trained spa therapists, who practice modern techniques with natural products known for their ancient health and beauty properties to achieve absolute relaxation and rejuvenation.
In some cases, such taxes and fees separately. Please check the “More Information” section below varies with each spa.
BookingToya Spa| More Information | |
|---|---|
| Region | Nusa Dua |
| Regular Holiday | Nyepi |
| Open | 09:00 to 23:00 |
| Airport Distances | About 25 minutes by car from the airport |
| Free Shuttle | ○ |
| Pick Up Transport | From Kuta, Legian and Seminyak district Nusa Dua Sanur, transportation is free of charge when 2 or more people. |
| Credit card | VISA, MASTER |
| Card Fees | 3% paid by the customer. |
| English Speaking Staff | × |
| Address | Jl.By Pass Nusa Dua No.99T |
| FAX | 0361-778951 |
| Menu | Japanese, English |
| Tax and service. | 10% |
| Western Toilet | ○ |
Reservation by Phone
Please make your reservation by phone within below working hours to this number.
Working hours are 09:00～17:00 Bali time.
※International call rates will be charged when called from outside Bali.
International
+62 361-868-7959International Phone Number
Indonesia Bali
0361-868-7959Indonesia Bali Phone Number
Our reservation page, is available at the English Information Center Bali.
| Terms and Conditions |
|---|
| Please read and accept the “Reservations / terms and conditions” shown below, prior to booking. |
| ■ How to make a booking 1 Users are asked to fill in the necessary items in the form and submit it on line. ↓ 2 An auto-reply e-mail will be sent to user. ↓ 3 Reservation staffs will confirm the contents of the booking and send user a Confirmation e-mail. ↓ 4 After receiving the confirmation, user must reply (a blank message is ok) to this Confirmation e-mail. ※At this point your booking is fixed (if no reply, bookings will be suspended) Please contact info-en@baliapp.net if you did not receive an e-mail within 48 hours. ↓ 5 Reservation staffs will send an invoice. (PayPal, credit card payment form ) ↓ 6 Please settle the payment according to the invoice. ※To avoid any trouble, please reply to the 【Booking finalized】e-mail. For any reason you were not able to reply to the Confirmation e-mail, please call the Bali information Centre from your hotel once you arrive in Bali. ※If you did not receive any reply from us , kindly double check your junk e-mail folder for it may be there or it could be due to the poor internet connection in Bali so if there is no reply for few days please contact the Bali information Centre.■ Final payments Kindly view here for PayPal details■ Amendments Change to an existing booking can be made as long as the cancellation fee does not apply. However, continuous changes can be subject to an amendment fee.■ Cancellation Please contact us either by e-mail info-en@baliapp.net or phone (during working hours) in case of cancellation. Cancelled booking will incur charges. Without specific notification, cancellation one day before the tour will be subject to 50% of the cost of the booking. If cancelled on the day or incase of no show, 100% cancel fee will be applied. ※Kindly contact us in case of flight delay, health problems or other unavoidable reasons you may have to reschedule ,we will do our best to provide an alternative date. Once you arrive in Bali, please call or e-mail us directly for bookings or inquiries. Please be noted that refund for payments done through PayPal (payment by e-money) and credit cards will be processed by e-money through PayPal. Kindly view here for PayPal details ■ About Spa ■ Others ■ Non performance statements |
Please refer to the “Frequently asked questions” regarding the tour operation company as below.
Q&A
When using the free transfer service, is it possible to ask to be picked up at a different place and not the hotel?
It will depend on each spa policy, but some do provide such service. However, most spa company drivers do not speak English and there is a risk that they will not find you, especially in crowded places such as shops and department stores. We recommend to be picked up at your hotel.
Is there anything to prepare before the spa treatment?
Some spas have pools, saunas and jacuzzis so it will be convenient to bring a swim suit. If nothing is written in the spa details it is not necessary to prepare anything before the treatment. Normally spas do not provide make up so if you prefer to wear make up after the treatment, it will be better to bring it with you.
Do you need to wear swim wear during the treatment?
As long as they do not mention it, it is not necessary. However if the treatment includes bathing, some spas recommend to bring a swim suit. Also most spas have disposable shorts and gowns to wear. For more information please contact Bali Information service.
Are there any restrictions regarding health conditions?
You may be asked to refrain from treatments according to certain health conditions. We will contact your preferred spa about it so please let us know your condition.
Can men have spa treatments?
It is normal for men to receive treatments in Bali. However please be noted that there are some “Ladies only ” spa menus.
Can I have treatment in the same room with my friend?
Yes, it will depend on each spa but if the booking is made for two, whether friends or couples it is likely that you have the same room. If there is no special request, the spa side will decide which room to use so if you have specific requests, please inform prior to booking.
Can I take my children with me?
Most spas allow children to join. However it different according to each spa so please contact us for details.
I have allergy, is it possible to have a treatment?
If you have allergy please send us an inquiry or inform your spa counselor on the day of your spa.
I wear contact lens and have hair extensions, can I have spa treatment?
Yes, please inform us upon booking or inform your spa counselor on the day then your therapist will treat you accordingly.
Is there a spa I can use late at night?
Please refer to work hours in the “Detailed information” of each spa.
Use of cell phones
Spas are meant to be a quiet and calm place for relaxation. In concern for each person’s privacy and for tranquility, some spas ban the use of cell phones. Please refrain from using electric goods that make noise inside the spa facility.
Do we need to tip?
Service charges are included in the price. But if you received satisfying service it is ok to show thanks to your therapist with a tip. The average is around Rp.10,000～Rp.20,000.
Where should I keep my personal belongings?
Each spas have safes to keep valuables but it is best recommended to leave necklaces, bracelets, watches, rigs, earrings in your hotel safe just in case.
